Your information, clearly explained

Privacy Policy

This notice explains what personal information TS4 Training may collect, why it is used, how it is protected and the choices available to you.

Last reviewed: 11 August 2026

At a glance

How information moves through TS4

We use personal information only where there is a clear business or legal reason to do so.

1

You contact us

You submit an enquiry, request a proposal, book training or communicate with TS4.

2

We respond

We use the details supplied to understand your needs and manage the relationship.

3

We deliver

Where work is agreed, relevant information supports project, contract and training administration.

4

We protect

Access is limited, information is retained only as needed and then securely removed.

The detail

What we collect and why

Information you provide

• Name, role, organisation and contact details
• Enquiry, project, training or booking information
• Correspondence, feedback and evaluation responses
• Billing and contract administration details

Reasons for using it

• To answer enquiries and prepare proposals
• To enter into and perform a contract
• To administer learning and consultancy services
• To meet legal, tax and record-keeping duties
• To improve services using proportionate feedback

Lawful bases

Depending on the context, processing may be necessary to take steps before or perform a contract, comply with a legal obligation, pursue a legitimate business interest, or act on your consent. Where consent is used, you may withdraw it.

Sharing and transfers

Information may be shared with trusted service providers or professional advisers only where necessary and subject to appropriate safeguards. We may also disclose information where the law requires it. We do not sell personal information.

Retention and security

Information is kept only for as long as needed for the purpose collected, contractual requirements and legal obligations. Appropriate organisational and technical measures are used to protect it.

Website and cookies

The website may process technical information needed for security and operation. Optional technologies should only be used in line with applicable consent requirements. Please read the separate Cookie Policy for details.

Your choices

Your data protection rights

Depending on the circumstances and lawful basis, you may ask for access, correction, erasure, restriction, portability or object to processing. You may also withdraw consent where consent applies.

Access or correct

Ask what information is held or request that inaccurate details are corrected.

Limit or erase

Ask for processing to be restricted or information erased where the legal conditions apply.

Object or complain

Object to certain uses and raise a concern with TS4 or the Information Commissioner’s Office.

Questions about your information?

Contact TS4 Training to make a request or raise a privacy concern. We may need to confirm your identity before responding.

Before publishing, add TS4 Training Limited’s registered address, company number and preferred privacy email address if these do not already appear elsewhere on the page.

Contact TS4 Training