Call Centre Courses

Call Centre

We offer classroom-based as well as Online Call Centre training courses to people either already working in call centres or people currently looking for call centre jobs.
Whether you're new to call centres or have lots of experience and are looking for training in customer service, sales or team management jobs, our call centre training courses offer something for everyone.
We have mentioned a list of courses below that we are currently offering.

Call Centre Team Management
Effective Questioning Techniques
Emotionally Intelligent Advisor
Customer Call Sales Strategy Steps
Customer Satisfaction
Handling Difficult Customers
Objection Handling
Call Closing
Follow-up Calls
Building Rapport
Call Records Management
Team Coaching
Managing Performance
Leadership Skills

Additionally for those looking for a Call Centre Course we also provide a list of computer based training courses to help you learn from the comfort of your homes or wherever convenient to you.